Call center2020-06-11T16:01:34+03:00

Call center

• 40 workstations
• Telemarketers with long experience in customer relationship, relational marketing and consumer promotions
• CTI (Computer Telephony Integration) and CRM
• Green numbers (reverse charge), accessible from all telephone networks
• IVR (Interactive Voice Response)
• Capability of recording the calls according to GDPR norms
• Clients can listen to calls in real time, via web
• Integrated real-time reporting platform
• Internal web developer for creating and optimizing interfaces for data entry when needed
• Copywriting for scripts
• Chat system that can be integrated with the client’s website

How can we help you? Contact us at 021 224 40 20!

In this time of crisis, Mediapost Hit Mail supports stores with logistics solutions and consumer relations, for a quick transition to online!

Safety and professionalism in the Mediapost Hit Mail warehouse during the Covid-19 crisis