Our solution supports customer-centric approach for online stores or brands that want to develop a long-term relationship with their customers.
Providing information about the product through our call-center will make your customers shopping experience more enjoyable.
Unpleasant consumer experiences with the product are unavoidable, but a careful and well-trained call-center can mitigate the negative impact caused by these experiences.
There is a priority that any request or complain be answered and resolved as soon as possible.
Telephone / Chat / Whatsapp / Facebook Messenger
|When you need a product info line||Essential deliverables|
– Recommended: for a long term, when support a brand image;
– After a product launch;
– When the product requires after-sales services;
– When a product or service is updated
– Recording of calls according to GDPR norms;
– Integration of chat module on the promotion page;
– Real-time access to calls;
– Detailed real-time reporting;
– Frequently Asked Questions (FAQ) databases.
Interested in our Product Info Line?
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Safety and professionalism in the Mediapost Hit Mail warehouse during the Covid-19 crisis